Unexpected server reboot caused by windows update

Recently I’ve got unexpected Windows server 2008 R2 reboot with some recovery reason, which is quite uninformative:

The process C:\Windows\system32\svchost.exe (servername) has initiated the restart of computer servername on behalf of user NT AUTHORITY\SYSTEM for the following reason: Operating System: Recovery (Planned)
Reason Code: 0x80020002
Shutdown Type: restart

As time of reboot was very close to 03:00 AM (default windows update installation time) and System event log contained couple of events about update installation, I’ve decided to check WindowsUpdate.log file.

It has following:

2013-12-16    03:17:06:606     832    13c8    AU    AU invoking RebootSystem (OnRebootNow)
2013-12-16    03:17:06:647     832    13c8    Misc    WARNING: SUS Client is rebooting system.
2013-12-16    03:17:06:647     832    13c8    AU    AU invoking RebootSystem (OnRebootRetry)
2013-12-16    03:17:06:651     832    13c8    AU    AU received handle event

So to eliminate such unexpected reboots disable automatic updates for production servers, or deny it automatically reboot server.

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  1. Actually disabling automatic updates is required for any production server, ‘cos an update may be buggy or conflict with your production applications. Efforts for cancelling an update and downtimes may waste all benefit from an update.

  2. I am also facing same problem , if any one know solution then please tell us.

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